Legal

    Legal Notice

    Last updated: 9 November 2026

    Business information and the disclosures that South African law requires of websites that offer services online, including section 43 of the Electronic Communications and Transactions Act.

    1. Business information

    Trading name
    Element UI
    Registered name and legal status
    Available on request from info@elementui.co.za
    Registration number
    Available on request from info@elementui.co.za
    Place of registration
    Republic of South Africa
    VAT number
    Shown on tax invoices where applicable
    Directors / owners
    Available on request from info@elementui.co.za
    Physical address
    Pretoria, Gauteng, South Africa - full street address available on request from info@elementui.co.za
    Address for service of legal documents
    Available on request from info@elementui.co.za
    Telephone and WhatsApp
    +27 76 332 8765
    Email
    info@elementui.co.za
    Website
    www.elementui.co.za
    Business hours
    Monday to Friday 09:00-18:00, Saturday 10:00-14:00, closed on Sundays and public holidays

    2. Disclosures under section 43 of ECTA

    Services offered
    Website and software development, SaaS, AI integration, e-commerce, hosting, maintenance, UI/UX design and social media marketing. See our services.
    Prices
    Fixed total prices in South African rand on a written quote, including VAT where applicable. Website prices are a guide. No delivery costs apply to digital services.
    Payment methods
    Bank transfer (EFT) and online payment through PayFast.
    Delivery
    Timelines are agreed in each quote. Hosting is provided monthly or annually until cancelled.
    Minimum duration
    Hosting plans run for the billing period chosen (monthly or annual). Projects run until delivery of the agreed scope.
    Terms, guarantees and refunds
    Terms and Conditions and Refund and Cancellation Policy.
    Cooling-off right
    Seven days under section 44 of ECTA, subject to the exceptions in section 42. See the Refund and Cancellation Policy.
    Access to transaction records
    Quotes and invoices are emailed to you and copies are available on request from info@elementui.co.za for at least five years.
    Security and privacy
    Payments are processed by PayFast on its secure page; we never store card details. See our Privacy Policy.
    Self-regulatory bodies and codes of conduct
    None at present.
    Alternative dispute resolution
    Consumers may refer unresolved complaints to the Consumer Goods and Services Ombud or the National Consumer Commission.

    3. Our policies

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